MacBook & Surface · West Los Angeles

Laptop repair in West Los Angeles

ubrokeit repairs laptops with the same standard it brings to phones: figure out what's actually wrong first, tell you honestly whether the fix is worth it, then do the work right. A cracked screen, a dying battery, a failing keyboard or trackpad, storage that's full or failing, these bring a machine back to life for a fraction of replacing it. A laptop just takes a little more diagnosis than a phone, so the first step is always an honest look at the real cause before anything is quoted.

Gregory Mazzola repairing a laptop at the ubrokeit bench in West Los Angeles

What ubrokeit handles on laptops

The work that brings a machine back

  • Screens

    Cracked or dead displays, full assembly replacement.

  • Batteries

    Short runtime, swelling, won't hold a charge.

  • Keyboards & trackpads

    Dead keys, stuck keys, a failing trackpad.

  • Storage & memory

    Upgrades, failing drives, running out of space.

  • Ports & charging

    Won't charge, loose or damaged ports: often a cleaning or a module, checked first.

  • Cleanups & slowdowns

    Dust, fans, thermal issues, sluggish performance.

  • Board-level repair

    Micro-soldering on the logic board, for a machine that won't power on, won't charge, or has a dead board. Bench work, not a same-visit fix: plan on 3 to 10 days, mail-in welcome.

If a machine won't power on at all, that's board-level work: micro-soldering on the logic board, done in-house. It runs 3 to 10 days rather than same-day, and a dead laptop is welcome to come in by mail.

Being straight about board-level and liquid damage

Naming what a repair needs, and what it doesn't

Some laptop failures aren't a part swap, they're board-level problems: liquid that reached the logic board, a chip-level fault, power circuitry that's failed. That's a specialized discipline of its own, and ubrokeit will give you an honest assessment of whether that's what you're dealing with rather than charge you for guesswork. If a machine needs board-level work, you'll be told straight, including when the honest answer is that the repair isn't worth it against the value of the laptop.

How we diagnose it

Find the real cause before quoting a part

With a laptop I want to know exactly what it's doing and when. “It won't turn on” can be a dead battery, a bad charger, a failed port, or something deeper, and those are very different repairs at very different prices. I'd rather spend a few minutes finding the real cause than sell you a part you don't need. If the honest answer is that it's not worth fixing, I'll tell you that too.

Gregory, founder

The lifetime warranty

Covered for as long as you own it

The work ubrokeit does is covered for as long as you own the device, the workmanship and the part installed. If it doesn't hold, bring it back and it gets made right. New damage is a new repair, not a warranty claim. The standard behind that promise →

Why ubrokeit

Fifteen years in West LA, built on a straight answer

ubrokeit is a fifteen-year repair shop in West Los Angeles, built on telling people what they're actually buying and letting them decide with the full picture. Honest diagnosis, honest pricing, and a straight answer on whether a laptop is worth repairing, backed by the lifetime warranty above. More on how that happened →

Bring ubrokeit your laptop and get an honest read on what it actually needs, and a price you hear before you commit.

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