Here are just a few of the most frequently asked questions we get over the 12 years we’ve been in business

Q:How do I identify what model phone or tablet I have?

A:There are a few simple ways to do this, such as checking the model number on the back of the phone or tablet or going to the Settings app to view device information. you can also login to your icloud and see a list of your devices

Q:What form of payment do you take?

A:At uBrokeiT we happily accept all major credit cards, ApplePay, and of course cash

Q:How long will my repair take?

A:When it comes to the length of time required for repairs, it can vary depending on the type of issue being addressed. For example, simple repairs like screen replacement or battery replacement can be completed in less than 20 minutes, while more complex issues like water damage or logic board repairs may take several days. We always try to accommodate walk-ins, but scheduling an appointment will usually guarantee your repair time length

Q:How mush will my repair cost?

A:The cost of iPhone repairs can vary depending on the type of repair needed, with simple repairs costing less than more complex repairs such as water damage restoration, logic board repair, or data recovery. However, we back all our repairs with a 90-day warranty to give our customers peace of mind and ensure that their device is in good working order. For the straight-forward repairs, uBrokeiT always has pricing listed on the website

Q:Do you offer mobile service?

A:Unfortunately no. We have a physical office location that you can bring your device in for repair or we also offer mail-in-service

Q:What services do you offer?

A:At Ubrokeit, we have extensive experience dealing with common iPhone and iPad issues such as broken screens, battery degradation, water damage, charging port issues, speaker and camera problems, home button malfunction, and logic board issues. We also offer other brand repairs such as Samsung, LG, Google and many others.

Q:Do repairs at Ubrokeit come with a warranty?

A:All repairs at Ubrokeit come with a 90-day warranty that covers issues related to the repair work itself. This warranty does not extend to damage caused to the device after the repair has been completed. With and board level repair the work is always guaranteed

Q:Can you fix a damaged or cracked back-glass on an iPhone?

A:Absolutly! We repair all models and the repair can usually be done in less than 2 hours with appointment.